My broker (FXCM) only dealt me a 135 pips loss per lot past my stop loss that was set to break even last night. They refuse to retract the cost of the loss stating that they can not guarantee my manually stop loss that is put, nor trailing stop that's used to lock in profit.
I can know slippage of 30-50 pips, but 135 pips slippage? It appears to me a broker has control on what price they could close out me instead of my stop. Where's the security for a trader?
They Appear to have shifted from past practices. A couple of years back I'd stop loss problem and they generally admired my stop but maybe not now. Why?
Does anyone have any similar experience with this broker? I am one of the traders who have and cannot watch the market 7/24. I cannot live with this kind of uncertainty from a broker.
Does anyone know of good brokers who can assure stop loss order, as I want to close out my account with FXCM to go with one who can give me a sense of control and reassurance when I put my stop and leave my PC.
Due