Broker Response Time
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Thread: Broker Response Time

  1. #1
    Hi, guys, will you take a few seconds and place your broker response time.

    Thank you

    Any additional information is appreciated.

  2. #2
    Quote Originally Posted by ;
    Do you mean response to trading questions? Customer service? Telephone trading when platform is offline?

    Platform response time?
    I had been asking about PING to the broker's server.

  3. #3
    Use vps in san diego, ca, usa. To get gomarkets, 1ms or less. For ibfx au, appx 70 ms.

    CNS has two tools. One is a http://helpdesk.commercialnetworkser...barticleid=174 of historical test run every so often. Another is that a http://helpdesk.commercialnetworkser...barticleid=182 which you can test any IP address latency for their servers.

    For guide trading, even 300ms may be considered acceptable. Under 200ms is much better. I doubt you would get anything above 200ms, unless they just have 1 live host place like ibfx and you're about another half of the world. But for autotrading, I cannot stress enough importance of reliable vps solution, physically situated as close to a broker as you can. Exactly the same link above explains why.

    edit: no forced reboots, either. It ought to remain on 24/7.

  4. #4
    Quote Originally Posted by ;
    Hello, guys, will you take a couple of seconds and place your broker response period.

    Thank you

    Any additional information is appreciated.
    Well, I have been still waiting for E*trade response. . .Let me check..ah yes, two years already passed...

  5. #5
    Do you mean reply to trading questions? Overall customer services? Telephone trading when platform is offline?

    Platform reaction time?

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