ETX Capital offline
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Thread: ETX Capital offline

  1. #1
    Hi,

    Is anyone having problems with this platform, It has been freezing, website moving offline, all of markets telephone only?

    Thanks

    MT

  2. #2
    Been in touch they are having problems with the information feed across all platforms. It is also tricky to contact the trade desk also. Gove up trading for today.

    MT

  3. #3
    Problems with the ETX platform this morning, becoming disconnected and reconnected!

  4. #4
    Yep. I'm moving to another broker for at least a week - . Unhappy that ETX isn't currently keeping us advised.

  5. #5

  6. #6

  7. #7
    I have not even bothered to log into. The least they could do is let clients know what is going on, thankfully a few days ago the platform disconnected as I had been putting a trade on.That was blessed because the trade room line was permanently engaged.

    Already looking at other brokers and will be moving!


    MT

  8. #8
    Bucketshop, you are lucky if you get your cash back.

  9. #9
    Quote Originally Posted by ;
    bucketshop, you're lucky if you get your money back.
    To be honest, I have not had any issues making withdrawals; maybe because I do not have a significant account. Might be a different issue if your account size is

    But, this data feed difficulty is bad. It wastes our time and money - and it's not. ETX ought to have addressed it AND customers that are informed it's having a problem. I for one am not likely to trade ETX for the forseeable future.

  10. #10
    I know what you mean, I'd Alter broker if I where you

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