FXOpen Down @ GMT plus 3 02:59:59
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Thread: FXOpen Down @ GMT plus 3 02:59:59

  1. #1
    *** Go and display capture all your terminals with the Market View and your Trade tab open so that you have proof of your transactions ***

    I contacted the Malaysia support through discussion on https://www.fxopen.com/en/contact-us and they informed me it is an issue with their data feed.
    Once I asked why their web pages were revealing their'Server Status' indiors as'Online' I was told their servers are ok and it was a data feed issue.
    But we confronting an issued with the quotes/liquidity provider/data feed

    Fucken bullshit, if my terminals have stopped working the final result is exactly the same, the servers may as well have dismissed!
    I must believe that this was a man-made issue given that everything went to shit 1sec before UTC changeover...
    When I suggested they employ an honest standing notifiion system like http://status.io they advised me to email the thought to, so I propose all of FXOpen customers do this. We could then subscribe to get notifiions if their servers(information ) return.

    Anybody else in AU enjoy me, do not bother trying to call local service'cause they never answer the telephone, only head straight to the. com

  2. #2
    I came back to my own MT4 and 4 hours of information missing. AUDUSD gapped up according to my charts. Cannot seem to re load the missing data other than overwriting with historic data. Anyone have an update of if or when missing information will be inserted to charts?

  3. #3
    Quote Originally Posted by ;
    I return to my own MT4 and 4 hours of information missing. AUDUSD gapped up according to my charts. Cannot appear to re load the missing data other than overwriting with historical data. Anyone have an update of when or if missing information will be inserted to charts?
    From the way it was explained to me it seems like not even they will have the information, might also manually place it in from Dukascopy or alternative resources if you require it.
    It is pretty pathetic how they have had zero public communiions concerning it, no apology, no nothing.
    Why have a fucking Twitter account (https://twitter.com/FXOpenBroker) if you're not planning to use it for something like this!!!

    I thought I was gonna get stung on a risky GBP buy I did before it happened, thankfully it is declining again today...

    Given they're a liquidity provider themselves (https://fxopenprime.com) it's pretty pathetic, hate to think how much play it caused for all their customers...

  4. #4
    UPDATE: Back online at GMT 3 06:57:58.709

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