Thread: IC Markets experienced traders, do you suggest this company?

Originally Posted by ;

OK, server is down. Live05 is down. This is embarrassing. My position is green at this time, so what am I gonna after host is back up, when it goes red do? Is Live05 down for anybody else?

Down for me also.

It happens like once every month I think. It was not like this time.

Originally Posted by ;

quote Live02 is down for me. If you lose money while their server is down you are generally refunded by them.

Damn it...

Originally Posted by ;

quote Regrettably all servers are Really bad moment. There is good market on eurusd. It is second time this season.

Yes, I can take down server through asian session, but come on, finally price has some volatility and servers are down. WTF. I have limit orders obtained when they were reside triggered. What happens now? If I shed, do I get a refund ?

Originally Posted by ;

quote Yes, I can accept down server through oriental semester, but come on, finally price has some servers and volatility are down. WTF. I have limit orders got if they had been live 14,, triggered. What happens now? If I lose, can I get a refund ?

It is not because volatility and it's not IC Markets actions to block servers, however it's annoying it occurs now. It is back.

Originally Posted by ;

Do I get a refund if I lose ?

Yes.

Ehhh, they will refund lose, but they will not refund obvious trade I was awaiting on eursud and that I couldn't open, 1:4 risk:benefit...

Originally Posted by ;

Ehhh, they will repay shed, but they won't refund obvious trade I was awaiting eursud and I could not start, 1:4 risk:reward...

precisely this. I had a pending order which will be triggered if the servers were not down. We had to manually shut that order who didnt triggered and input in a price.

But we're little fish anyhow, would be wasting time to speak to them about my 0.1 lot order. Move on guys.

Has anybody got notified on margin requirement change? I didn't receive any email however.

Originally Posted by ;

Has anyone got edued on margin requirement shift? I didn't get any email.

The email I received from them...

Change in Leverage- French Elections
Dear Trader,

As You Might Be aware, the second round of the French presidential election will take place on Sunday 7th of May . Because it is viewed as a significant event, it is going to provide traders with improved chances, but also increased risk due to this event taking place over the weekend. There's high potential for extreme market volatility, especially for currency pairs loed in EUR .

What does this mean?
High volatility is expected to be viewed in the financial markets during the weekend, prices could move a few hundred pips within a matter of minutes or seconds. Clients positions in EUR pairs should be careful and track any open positions.
What should you do?
We recommend clients reduce exposure going into the weekend, especially on the EUR crosses.
In order to protect clients from adverse effects, IC Markets' risk management team has decided to make this leverage change because of changing market conditions, as follows:

These changes will be applied to all positions on Friday 5th May 00:00 server time (GMT 3) . They will remain in effect until Monday 8th 00:00 server time (GMT 3).

Spreads are likely to be exceptionally volatile and may widen during this age. Traders must know about those aspects that may affect hedged positions.

We'll carefully track market volatility and should there be some additional changes, we will contact you through email, MT4, or by changes on our website.

If you have any queries or require any assistance, please contact one of our support staff members through http://icmarkets.cmail19.com/t/d-l-krtdljd-cttdklltj-d/, email: , or telephone 61 (0)2 8014 4280.

Kind regards,
IC Markets Team

So they did what remainder of the others did. As expected.

I am digging through the mountain of my emails, and can't loe one relating to this... Weird.