Any brokers guaranteeing stop loss protection? - Page 8
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Thread: Any brokers guaranteeing stop loss protection?

  1. #71
    Quote Originally Posted by ;
    You overlooked the relevant part of the post entirely (pasted below), was that because you didn't know it or simply that you could not argue with it?


    It has nothing to do with 'bad luck' or the 'cost of doing business', it is to do with liquidity, either the broker's internal liquidity or money in the market. You can not expect an order to be filled in a price at it will be filled at the best price at. If price is falling rapidly and traders expect...
    If this was my trade, I'd ask for proof from FXCM that my stop loss was executed at the next best available price. Not a 5 minute chart. I have this right this time as I understand you're quite sensitive to this. A log of prices at that time that the stop loss price has been reached such as!

  2. #72
    Quote Originally Posted by ;
    If this was my transaction, I'd ask for evidence from FXCM my stop loss was implemented at the next best available price. Not a 5 minute chart. I have now to this right since I understand you're very sensitive to this. A log of prices at the time that the stop loss price was attained for example!
    After shooting them up on their offer to inquire into the problem in this post, and if the answer was unacceptable, then asking some kind of affirmation would seem like a reasonable thing to do and certainly better than leaping to conclusions and unfounded conspiracy theories (actually committing the OP credit he's been quite restrained, unlike this guy!) . Whether he gets it or not is another matter, it would mean them divulging all kinds of information and I don't think there is any obligation for them to supply it as far as I understand.

    I have discovered that when these things are dealt with in a business-like fashion then they are usually resolved amicably, possibly if he's a longstanding client they might offer him a partial refund for a goodwill gesture.

    When it comes me being sensitive to things like chart timeframes, yes you're right I am, they are an essential tool of my trade and studying them becomes second nature after a while. You know, things like 12 5-minute candles within an hour, 24 hourly candles in a day, things like that

    Truthfully, whatever the results of this specific issue I think that it's important for people to understand what can happen as a result of market volatility and the risks they operate, forewarned is forearmed so to speak, then it doesn't come as much of a shock if the worst does happen suddenly.

  3. #73
    Quote Originally Posted by ;
    After taking them up on their offer to inquire into the issue in this post, and whether the response was unacceptable, then requesting some sort of confirmation would seem to be a reasonable thing to do and certainly better than jumping to conclusions and unfounded conspiracy theories (actually giving the OP credit he has been quite controlled, unlike this guy!) . Whether he gets it or not is another matter, it might mean them divulging all sorts of advice and I do not think there is any obligation for it to be provided by them as far as I understand.

    I've found that when these items are dealt with at a business-like style then they're usually resolved amicably, possibly if he's a long-standing client they may give him a partial refund as a goodwill gesture.

    When it comes me being sensitive to things like chart timeframes, yes you're right I am, they're an important tool of my trade and reading them becomes second nature after a time. You know, things like 12 5-minute candles in one hour, 24 hourly candles in one day, things like that

    Truthfully, whatever the results of this particular issue I think that it's important for individuals to understand what can occur as a consequence of market volatility and the risks they run, forewarned is forearmed so to speak, then it does not come as much of a jolt if the worst does occur suddenly.
    Great post

    We cant move in and bat for fxbillie but I think no less than a goodwill gesture from FXCM in his situation could go a very long way.

  4. #74
    Quote Originally Posted by ;
    We cant go in and bat for fxbillie but I believe at least a goodwill gesture from FXCM in his situation goes a long way.
    I couldn't agree more!

    He sounds like a reasonable guy and looks more sad he's been let down instead of angry about it, despite this occurring he says FXCM have been good to him previously. Customers like this are hard to come by and worth hanging on to my opinion, a couple dollars could make a major difference.

    Mind you I am a little soft touch, if I ran a brokerage I'd likely go bust in a week, then I would be refunding everyone's losses lol

  5. #75
    If he'd a micro account with FXCM, I could see this happening.
    My Very First Forex account was with FXCM. And when you
    went to shut an order,It would be slow sometimes. Implementing a re quote.
    Additionally harder to find help(email question in,rather than one on one).
    The micro accounts, Didn't exactly get the best attention.
    However, this was a couple of years back. It's better now.

  6. #76
    As previously said, it's a chance you take holding over big news and you do not get bigger than NFP for some reason.

    I'd say do not hold over news, but 50/50 chance the news will move it your direction so IF that your SL Works or near enough then your upside is potentially more than your down side, the risk being your SL fails like this.

  7. #77
    I'm closing my account on FXCM.... Last Friday it occurred to me personally!!! 52 pips above my Stop Loss Price... and there wasn't News Published!!! ... I really don't like this... This never occurred to me along with my previous Broker (I Trade FX)... I do not like this.... This has occurred to me last week, The other time I shut my position manually once I was in 40 pips of profit... and the place doesn't closed until a few MINUTES later and only with 4 pips of profit and also there weren't news published! ...

    But Last Friday occurred, my Stop reduction was postponed for many MINUTES, not seconds... at least 2 or 3 minutes before it got closed... 52 pips above my Stop Loss Price....

    I can not trust FXCM, anymore... only workede with them about 1 month and I am quite dissapointed!

  8. #78
    Quote Originally Posted by ;
    I'm closing my account on FXCM.... Last Friday it happened to me personally!!! 52 pips over my Stop Loss Price... and there was not News Released!!! ... I really don't like this... This never happened to me with my preceding Broker (I Trade FX)... I do not like this.... This has happened to me twice weekly,...
    that I havn't Been there 2 decades now-seems some customs cant be kicked? My beef was platform stinks. Of course at the.

  9. #79
    Quote Originally Posted by ;
    I'm closing my account on FXCM.... Last Friday it occurred to me personally!!! 52 pips over my Stop Loss Price... and there was not News Released!!! ... I really don't like this... This never occurred to me with my previous Broker (I Trade FX)... I don't like this.... This has happened to me twice last week,...
    What time was it precisely and what pair(s) did these events occur on? I'd really like to look them up .

  10. #80
    Quote Originally Posted by ;
    What was it precisely and what pair(s) did these events happen on? I would really like to look up them against other feeds.
    Here are the details of the transaction... the first SL Value I put when I entered the order was 1.6479

    Currency: GBP/USD
    Open Hour: 09:59:25 (06/19/2009) - Ny's Time
    Bad Executed Close Hour: 11:55:53 (06/19/2009) - Ny's Time
    Open: Sell at 1.64065
    Closed: 1.65376

    As you Find a difference of 58 pips out of my Original Stop Loss Value. The order took between 2-5 minutes to get implemented!!!

    I follow a Signal service with a group of individuals, and I had been the only one to find this awful implementation... The other folks of the group got their stop Loss order implemented at 1.6479 by their brokers (other than FXCM)

    This problem occurred NON during any news release!!!

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