That is with GFT
I moved through discussions with their trading desk about this and I have arrived at the conclusion their trading platform has a glitch that may screw you.
I noticed I had an open position following my stop was passed, the losses had been adding up.
I entered a Close All order to close my open position.
I noticed somehow I had a new place open. I closed this new place.
I asked their trading desk about this. Apparently, their egy puts you in a new position once you triggered the Close All work when you have a stop order set. They said I should have called them.
Are you kidding me? I'm supposed to see my money flow out of my account while I'm on the phone trying to reach a broker? I'm supposed to presume the Close All selection puts me in a new position rather than shutting all of my open positions?
My advice, never trade with GFT if there is any market volatility in any way. You should also call your rep to experience every order entry and exit work with a comprehensive explanation of how they operate.