I enjoy IBFX but I hope they'll change their mind on this. If you don't enjoy the new account background coverage please notify them. Maybe if a variety of their live account holders register their dissatisfaction they'll amend the coverage. Please Note the policy has only been enacted on several accounts at this point. I believe older accounts. The background has been removed from platform accessibility on my accounts which are more than two years old. Those accounts won't show me some trades that closed before February 1st., 2008 as of the date of this post.
You can no longer long print 12 months of account history as one report. You have to print out year one month.
They simply show the last 4 completed months on the platform. The rest was eliminated. They told us to utilize the Web Account - Transaction History attribute instead.
The following is from their email:
It is inconvenient but I could live with this.Originally Posted by ;
I moved into the internet site and entered the dates I wanted. I received the next error message:
They now need us to publish out a year 1 month at a time. Then you would have to stitch it together. It isn't difficult but takes some time. I think this policy is unacceptable. I review a running 6 month and 12 month report every few weeks for many accounts.Originally Posted by ;
I contacted them to see when I misread the principles. Here's what I had been told in the past part of the conversation. The customer service person's number was removed by me since I forgot to tell him I was planning to post his reply.
I'll feel a little stupid for posting this when I find out my account is among a handful covered by this policy.Originally Posted by ;